Terms of service

TERMS OF SERVICE

Overview
This website is operated by Northbound Pet Co.. Throughout these terms, "we," "us," and "our" refer to Northbound Pet Co.. By visiting our site or purchasing from us, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the site.

Online store terms
You must be at least the age of majority in your state of residence to purchase from us, or have the consent of a parent or guardian. You may not use our products for any illegal or unauthorized purpose. A breach of these terms may result in termination of your access.

Products and pricing
We work hard to display products, colors, and prices accurately, but errors can occur and product appearance may vary slightly from photos. We may correct errors, change prices, modify or discontinue products, and limit quantities at any time without notice. In the event of a pricing error on an order you placed, we will contact you and offer the corrected price or a full refund.

Orders and payment
We reserve the right to refuse or cancel any order — for example, orders that appear to be placed by resellers or distributors — and to limit quantities per customer or household. You agree to provide current, complete, and accurate purchase and account information, and to update it promptly so we can complete your transactions and contact you as needed.

Shipping
Shipping times are estimates and are not guaranteed (see our Shipping Policy). Risk of loss passes to you upon delivery to the address provided.

Returns
Purchases are subject to our Refund Policy, which forms part of these terms.

Third-party services and links
Our store is hosted on Shopify and order fulfillment may involve third-party partners. Third-party links on our site may direct you to websites we do not control; we are not responsible for their content or practices.

User content
If you send us reviews, comments, photos, or other content, you grant us a non-exclusive, royalty-free right to use, reproduce, and display it in connection with our business. You agree your content will not violate any third-party rights or contain unlawful, abusive, or obscene material.

Personal information
Your submission of personal information through the store is governed by our Privacy Policy.

Disclaimer of warranties; limitation of liability
Products are provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permitted by law. In no case shall Northbound Pet Co., its owner, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages arising from your use of the service or any product purchased from us, beyond the amount you paid for the product, to the fullest extent permitted by law. Always supervise pets during play and follow all product safety instructions.

Indemnification
You agree to indemnify and hold harmless Northbound Pet Co. from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these terms or your violation of any law or the rights of a third party.

Severability
If any provision of these terms is found unenforceable, the remaining provisions remain in full effect.

Termination
These terms are effective unless terminated by either you or us. We may terminate or suspend access at any time without notice if you fail to comply with these terms.

Governing law
These Terms of Service are governed by the laws of the State of Michigan and the United States of America.

Changes to these terms
We may update these terms at any time by posting the new version on this page. Your continued use of the site after changes are posted constitutes acceptance.

Contact
Questions about these Terms of Service should be sent to williamsaus003@gmail.com.